RE: Greystone Sandstone Gate Update
Please accept this email as a mass communication to all residents. I want to thank each of you for your patience in the repairs of the gate and apologize for the frustration. We have a new gate company that has been replacing parts and fixing the electrical system of the gates. It has been a series of getting parts and having the technicians test and make the repairs. We have one more repair ordered to have a welder align the exit gates.
Along with the physical repair of the gates the new company and I have been evaluating the programming for each resident. The 3 digit code to have guests call was not corresponding with the correct phone number. Due to the high volume of names that have been programmed the code will now be a 4 digit code adding a “0” before the 3 digits that have been assigned previously. Once the gate is closed it is going to take a bit more testing to see if each of your numbers work properly as they have not been in the past.
I will have a list of all codes and be sending out more information when the gates are to be closed again.
Thank you again for your patience as I look forward to having all of the gate issues resolved for the community as well.
Sincerely,
Shannon Shaffer
Property Manager